SHIPPING POLICY
DELIVERY TIME
Our commitment to providing high-quality products means we handle every order with the greatest care. We currently aim to deliver your order within an average of 5 to 10 business days. Please note that these times are estimates and may vary depending on your location and current circumstances.
DELAYS DUE TO UNEXPECTED DEMAND
Please note that delivery times may vary due to unexpected demand. Although we always strive to deliver your order as quickly as possible, there may be periods when demand for our products increases significantly, causing delays. We thank you for your understanding and assure you that we will do everything we can to minimise these delays.
SHIPPING SERVICE
We use DHL, a renowned international carrier, to ensure secure and reliable delivery of your order. With DHL you benefit from excellent service and real-time tracking information to follow the progress of your delivery.
ADDITIONAL SERVICES
To improve your shopping experience, we also offer:
Free shipping: For orders above a certain amount, we offer free shipping.
Insured shipping: If you need your order with priority and insurance, we offer insured shipping for an additional cost.
Customer service: Our dedicated customer service team is always available to answer your questions and resolve any concerns.
We appreciate your trust and strive to provide you with the best possible service. If you have any questions about our shipping policy, please contact us at shopmerrilux@gmail.com. Thank you for choosing Merrilux!