Refund Policy
Return Policy
You have the right to cancel your order within 14 days of receiving it, without giving any reason. After cancelling, you have a further 30 days to return your product. The full order amount, including shipping costs, will then be refunded to you.
Only the cost of returning the item from your home to our web shop is at your expense. This is approximately €7.25 per parcel. For exact rates, please check your carrier's website.
If you use your right of withdrawal, the product must be returned with all accessories and, where possible, in its original condition and packaging.
To exercise this right, contact us at: shopmerrilux@gmail.com.
We will refund the amount due within 14 days of being notified of your return, provided the product has been returned in good condition.